privacy policy

last updated: 21-10-2022

voic digital (“we”, “our”, “us”) is committed to protecting and respecting your privacy. this privacy policy outlines how we collect, use, and protect your personal information when you use our website and services. by using our website and services, you agree to the collection and use of information in accordance with this privacy policy.

information we collect

we may collect and process the following types of personal information:

a. personal information provided by you:

• full name
• email address
• contact number
• address
• payment information (used for billing purposes)

b. automatically collected information:

• ip address
• browser type and version
• time zone setting
• browser plug-in types and versions
• operating system and platform
• other technology on the devices you use to access our website

c. cookies and tracking information:

we may use cookies, beacons, and similar tracking technologies to enhance your experience on our website. cookies help us analyze how users interact with our website and allow us to provide targeted ads or offers.

how we use your information

we use your information in the following ways:

• to provide services: your personal information is used to deliver the services you’ve requested, such as processing orders, handling customer service inquiries, and providing technical support.
• for billing purposes: we use your payment information to process payments and send you billing-related communications.
• communication: we may use your information to send you updates, newsletters, and promotional offers. you can opt out of marketing communications at any time.
• improving our services: we analyze data to improve our services, website, and overall customer experience.
• legal compliance: we may process your information as necessary to comply with legal obligations or respond to legal requests (e.g., in response to a court order).

how we share your information

we do not sell, trade, or rent your personal information to others. however, we may share your information in the following scenarios:

• with service providers: we may share your data with trusted third-party service providers who help us operate our business, such as payment processors, website hosting companies, and marketing platforms. these providers are obligated to keep your data secure and use it only for the purposes we specify.
• for legal reasons: we may share your data to comply with applicable laws and regulations, or to respond to lawful requests for information we receive, or to protect our rights.
• business transfers: in the event of a merger, acquisition, or asset sale, your personal data may be transferred. we will notify you of any such changes if they occur.

data security

we are committed to ensuring the security of your information. we have implemented technical and organizational measures designed to protect your personal data from unauthorized access, loss, or misuse. however, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

retention of data

we will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. we may also retain and use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

your rights

you have the right to:

• access: you can request access to the personal data we hold about you.
• rectification: you can request the correction of incorrect or incomplete information.
• erasure: you can request the deletion of your personal information, under certain circumstances.
• restrict processing: you can ask us to limit the processing of your personal data under certain conditions.
• data portability: you can request to receive the personal data we hold about you in a structured, commonly used, and machine-readable format.
• object: you can object to our processing of your personal data if it is based on our legitimate interests.

to exercise any of these rights, please contact us at privacy@voicdigital.com.

changes to this privacy policy

we may update our privacy policy from time to time to reflect changes in our practices or legal requirements. we will notify you of any changes by updating the “effective date” at the top of this page. we encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

third-party links

our website may contain links to other websites. please note that we are not responsible for the content or privacy practices of those websites. we encourage you to review the privacy policies of any third-party sites you visit.

children’s privacy

our services are not directed to individuals under the age of 13. we do not knowingly collect personal information from children under 13. if we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete the information as soon as possible.

contact us

if you have any questions about this privacy policy or wish to exercise any of your rights, please contact us at: hello@voicdigital.com